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EHR implementations, ICD-10 conversion, fraud and abuse and reduced reimbursement make coding a hot topic in the US healthcare industry today. Aggravating the problem is the fact that there is a severe shortfall of well trained and experienced medical coders. Keeping coders trained and updated with current procedures along with coding certification is expensive. Purchasing and maintaining expert logic and integrated coding software is also costly. This is where Wave Online comes in. Wave Online Billing Services has the experience, knowledge and compliance best practices that you need to increase your practices' safety and profitability so you can better serve your patients.

Wave Online's approach::

Training and education –We have on board certified coders and we further focus on our continuing education processes in order to train fresh manpower as well as to keep up with the industry changes and focus on expertise in areas beyond their annual CEU requirements.

Objectivity in coding –Our training is primarily focused on providing best service to all the principles involved. Our coders are not taught to be conservative or aggressive. They are taught to be correct rather. We follow objective correct coding practices without the temptation to up or down code.

Knowledge Management –We provide and maintain a dependable knowledge pipeline to coders at this time of changing policies, rules and guidelines ensuring that we at Wave Online are learning from policies; and not from errors, which typically result in long drawn out denials causing lost or delayed payments.

Provider documentation –We ensure best practices in EHR charge capture, templates for risk assessments, training and documentation, error reporting to physicians, physician-coder interaction to streamline processes, and physician education to correctly capture all the procedures done.

Optimize technology use –Wave Online has optimized technology with it that has built in edits, rule checks and integrated coding software with compliance checks in the scrubbing process to ensure clean claims in the first run.

Operations support –Our coders audit and correct denials in the back-end to make sure that we continuously build a rules base from the denials by payers, reasons and codes. We also work closely with payers for reimbursement on new procedures.


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Benefits of working with Wave Online Billing Solutions::

Coding compliance –We have an excellent coding compliance program actively supported by industry experts in the US which includes right staff recruitment, certification, training and education, written documentation and access, internal coding audits, documentation audits, trends analyses and reporting.

Faster turn-around on payments –We deliver a high first pass rate to ensure quick and accurate payments, enabling predictable cash flows that allows you to be on top of your income and all practice payments.

Optimal auditing –Wave Online audits medical reports, coders, codes and payer with an advanced algorithm which ensures compliance with optimal reimbursement and subsequently minimizes impact to cost and to price of our services.

Monitor trends and variances –Monitoring coding performance and variances across a period of time, against Wave Online's and local & national trends, helps us keep strong controls over provider documentation and coding practices. This also ensures uniform standards across practice groups.

Coding as the center –We at Wave Online realize that coding is not a standalone service but a process within a larger process – Revenue Cycle management. So we have been at pains to ensure that medical coding is integrated into the RCM process and is the starting point of adding a client, auditing their history, working with payers and developing medical billing rules. This ensures revenue integrity and maximization.

Coding staff –Coding staff are very difficult to find and retain. Moreover, they are expensive and need continuous investment to keep them as an asset to any organization. Through our ability to recruit, train and retain coders, we ensure optimal savings, high quality, stability, and guaranteed productivity which releases your managerial resources and bring down your operating costs which can subsequently be used elsewhere in the practice or facility.

Quick and proper coding is more important and more complicated in today's complex healthcare system. If your company already has feelings of being overwhelmed, understaffed or concerned about coding, guess what? ICD-10 is only going to complicate your situation more.
We can remove these obstacles and show you how to reverse this trend. Our medical coding services leverage a large, highly experienced resource pool to provide clients the highest quality work at highly competitive rates.

Partnering with Wave Online for Medical Coding Services has noticeable benefits:
  • AAPC, ACMCS, and AHIMA-certified coders
  • Elimination of staffing shortages and turnover
  • A Process tailored to each client's needs
  • Expertise in all Hospital Coding Service Types
  • Expertise in all Physician Coding Types: CPT and HCPCS Coding
  • Flexible scheduling with long-term or short-term contract options
  • Significant cost-savings when compared to in-house coding solutions
  • Solutions that include online access to electronic medical records

Service line deliverables:
  • Comprehensive hospital and physician coding
  • Coding backlog support
  • Documentation review and training
  • Customized pricing models
  • Denial audit and RAC support

Key proficiency
  • CPT, ICD-10, HCPCS, and DRG coding across various specialties
  • Strict compliance with all insurance and government regulatory requirements
  • Proficiency with different payer-specific coding requirements
  • Code modifications to incorporate carrier-specific requirements
  • Secure Data Access through encrypted VPN network
  • Continued education and robust auditing practices
  • Follow industry best practices in EHR implementation
  • Vast experience in the field, minimal denials or delays
  • Dedicated team for diligent quality control

Wave Online is just a call away for all your RCM needs. Need temporary help while your coding staff is out or simply want to get caught up with a backlog of your billing? Wave Online is the answer. Wave Online also offers short-term coding services to meet your changing workforce needs.